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Privacy Policy

Last updated: June 1st, 2026

This Privacy Policy explains how Stingray Labs collects, uses and protects personal data when you visit our website, www.stingraylabs.ie, or contact us through the website.
Stingray Labs respects your privacy and is committed to protecting your personal data in accordance with applicable data protection law, including the General Data Protection Regulation and the Data Protection Act 2018.

1. Who we are
This website is operated by Stingray Labs.
For the purposes of data protection law, Stingray Labs is the data controller for personal data collected through this website.
Contact details:
Stingray Labs
Central Plaza, Tralee, Co.Kerry
info@stingraylabs.ie

2. What personal data we collect
Our website is primarily an online brochure for Stingray Labs. We do not operate user accounts, online payments or client portals through this website.
The only personal data you may actively provide to us is through the contact form or by contacting us directly.
This may include:

  1. Name

  2. Email address

  3. Phone number, if provided

  4. Company name, if provided

  5. Any information included in your message

  6. Technical information associated with your enquiry, such as the date and time of submission

  7. We ask that you do not include unnecessary sensitive personal information in the contact form.


3. How we use your personal data
We use the personal data submitted through our website for the following purposes:
To respond to your enquiry
To communicate with you about Stingray Labs and our services
To manage and administer website enquiries
To keep appropriate records of communications
To protect the security and proper operation of our website
To comply with any legal or regulatory obligations that may apply to us
We do not sell your personal data.

4. Our legal basis for processing
We process your personal data on one or more of the following legal bases:
Legitimate interests: where we use your information to respond to enquiries, manage business communications and operate our website.
Consent: where you choose to submit information to us through the contact form.
Legal obligation: where we are required to retain or process information to comply with applicable law.
Contract or pre-contractual steps: where your enquiry relates to a potential business relationship, service or engagement.

5. Contact form enquiries
When you submit an enquiry through the contact form on our website, the information you provide is sent to Stingray Labs so that we can review and respond to your message.
Your enquiry may be reviewed by appropriate members of our team depending on the nature of the message.
We will only use your contact details for the purpose of dealing with your enquiry unless there is another lawful basis for further communication.

6. Cookies and analytics
Our website may use essential cookies or similar technologies required for the website to function properly.
If we use analytics tools, such as Google Analytics or similar services, these may collect information about how visitors use the website, such as pages visited, approximate location, device type, browser type and time spent on the site.
Where required, non-essential cookies or analytics tools will only be used with your consent.
You can control cookies through your browser settings and, where available, through the cookie settings on our website.

7. Who we share your personal data with
We may share personal data with trusted service providers who help us operate the website and manage communications.
These may include:

  • Website hosting providers

  • Website maintenance or development providers

  • Email service providers

  • Analytics providers, where used

  • Professional advisers, where necessary

  • Any third party service provider who processes personal data on our behalf is required to protect that data and only process it in accordance with our instructions.
     

We may also disclose personal data where required by law or where necessary to protect our legal rights.

8. International transfers
Some of our service providers may process personal data outside the European Economic Area.
Where this happens, we will take appropriate steps to ensure that your personal data is protected in accordance with applicable data protection law. This may include using standard contractual clauses or relying on other lawful transfer mechanisms.

9. How long we keep your personal data
We keep personal data only for as long as necessary for the purposes for which it was collected.
Contact form enquiries will generally be retained for as long as needed to respond to and manage the enquiry, and for a reasonable period afterwards for business record keeping purposes.
Where an enquiry leads to a business relationship, we may retain relevant correspondence for longer in accordance with our normal business, legal and accounting requirements.

10. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, email system or online transmission is completely secure. You should take care when sending information to us online and avoid including unnecessary sensitive information in website forms.

11. Your data protection rights
Subject to applicable law, you have rights in relation to your personal data, including the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of your personal data

  • Object to certain types of processing

  • Request restriction of processing

  • Request transfer of your personal data, where applicable

  • Withdraw consent, where processing is based on consent

  • Lodge a complaint with the Data Protection Commission

To exercise your rights, please contact us using the details set out in this Privacy Policy.

12. Complaints
If you are unhappy with how we handle your personal data, we would encourage you to contact us first so that we can try to resolve the issue.
You also have the right to lodge a complaint with the Irish Data Protection Commission.
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Website: www.dataprotection.ie
Email: info@dataprotection.ie

13. Links to other websites
Our website may contain links to third party websites. We are not responsible for the privacy practices, content or security of those websites.
You should review the privacy policies of any third party websites you visit.

14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and the “Last updated” date will be amended accordingly.

15. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Stingray Labs
Central Plaza, Tralee, Co.Kerry
info@stingraylabs.ie

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